SHIPPING AND DELIVERY



RG ships to Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Hungary by DHL couriers.


Countries

Shipping costs

Italy

10 €

European Union

15 €

Switzerland

15 €


Shipments destined for countries inside the European Union do not contain an invoice or any other documentation declaring the value of the merchandise. All shipments destined for countries outside the European Union, as required by Customs regulations, are accompanied by an invoice declaring the value of the merchandise. Shipping cost for Switzerland includes duty and import fees.



Shipment date



Personalized products will be dispatched in 4-5 weeks following order completion. The mentioned timing is approximate and refers to the moment in which the product is assigned to the courier for delivery. Timing may vary depending on product type and amount of personalization you intend to incorporate. RG cannot be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond the control of RG.



Tracking



When the order is shipped, Clients receive an email from RG specifying the tracking number and a direct link to monitor the shipment status.

R.G. Italy srl - Via Manzoni 6 - 21019 Somma Lombardo - Varese – Italy - P.iva 02665310120